Introduction
Welcome to Mojous (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from mojous.com. By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and shipping and billing address when you place an order, payment information which is processed securely and we do not store your full credit card details, account login credentials if you create an account, and messages and inquiries you send to our support team. We also automatically collect certain information when you visit our site, including your IP address and browser type, pages viewed and time spent on our site, referring website or search terms used to find us, and device information.
How We Use Your Information
We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your customer service requests, send promotional emails if you’ve opted in, improve our website and product offerings, prevent fraud, and comply with legal obligations.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with shipping carriers such as USPS, UPS, and FedEx to deliver your orders, payment processors to securely handle transactions, email marketing platforms for communications you’ve opted into, and analytics providers to help us understand how our website is used. All third parties we work with are required to handle your data securely and only for the purposes we specify.
Cookies
We use cookies and similar tracking technologies to improve your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our website. You can choose to disable cookies through your browser settings at any time, though doing so may affect the functionality of our site.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you’d like us to delete your data, please contact us at [email protected].
Your Rights
Depending on where you live, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data, opt out of marketing communications at any time, and lodge a complaint with a data protection authority. To exercise any of these rights, please contact us at [email protected].
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
Security
We take the security of your personal information seriously. We use industry-standard SSL encryption to protect data transmitted through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or visit mojous.com.